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CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   • CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   •

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KFC plans digital drive-thru upgrades in 2020

KFC will invest in updates and digital improvements to its drive-thru lanes next year as part of the chain’s tech strategy. Automation and artificial intelligence tools similar to those being implemented at McDonald’s are among the tech tools KFC is considering for the drive-thru. Read

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Hotel plan scratched as tribes strike truce

For years, Native Americans who revere a towering waterfall in the misty hills east of Seattle have opposed construction of a subdivision, hotel and convention center on surrounding land they hold sacred. Read the Los Angeles Times story here

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Veggie Grill investor buys Chicken Salad Chick

Private equity firm Brentwood Associates has acquired 137-unit fast-casual chain Chicken Salad Chick from Eagle Merchant Partners for an undisclosed amount. Brentwood’s portfolio also includes investments in Veggie Grill, Blaze Pizza and Lazy Dog Restaurant & Bar. Read the Restaurant Business online story here

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Report: US hotel pipeline nears 2008 record

The third-quarter US hotel construction pipeline was up 6% in projects and 8% in rooms over the same period last year and just 179 projects short of the second-quarter 2008 all-time record, according to Lodging Econometrics. The South, led by Texas, boasted the largest share

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Sears to close nearly 100 more stores

Sears will close another 96 namesake and Kmart stores starting next month, bringing the total remaining open to 182, less than half the 425 locations it had when the retailer exited bankruptcy earlier this year. Read the Chicago Tribune story here

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