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CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   • CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   •

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Chicken Salad Chick franchisees spark improvement ideas

Collaboration between Chicken Salad Chick franchisees has helped the chain improve best practices during the coronavirus pandemic. The corporate team has started releasing episodes of its internal podcast weekly to discuss coronavirus issues, and increased communication has led to improvements for its Quick Chick grab-and-go

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Louisiana DOT lays out plan for $152M I-10 project

The Louisiana Department of Transportation has shared plans to widen a stretch of Interstate 10 to six lanes from four. The $152.2 million project will help the corridor better accommodate more than 1.6 million tons of annual freight. Read the Transportation Today story here

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Houston wants Texas to focus on transit in I-45 work

Houston officials are prepared to ask the Texas Department of Transportation to reconsider parts of a $7 billion rebuild of Interstate 45 to prioritize transit-only lanes over managed lanes in the middle. The city will increase its chance of success if it offers “explicit guidance”

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Mall owner makes curbside pickup a new amenity

Shopping center owner Kimco Realty will create designated curbside pickup spots in the parking lots of 23 Texas shopping centers as retailers in the state start to reopen. The company, which owns upwards of 400 malls and mixed-use properties, is creating spots for use by

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Connecticut moves ahead with State Pier project

The Connecticut Port Authority is letting its chairman hire a construction administrator for a $157 million redevelopment of State Pier. Work is expected to begin this year on the project, which includes an offshore wind hub developed in a public-private partnership with Orsted North America

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Dunkin’ works closely with franchisees to focus on safety

Dunkin’ Americas executives hold conference calls twice a week with the company’s 1,200 franchisees to map out plans to safely keep business going during the pandemic. Early actions included closing dining rooms, suspending the reusable cup program, providing protective gear and encouraging the use of

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How some emerging concepts are retooling for the future

Emerging restaurant chains such as The Melt, Taco Bamba and Tarka Indian Kitchen were growing rapidly before the coronavirus outbreak brought abrupt shutdowns. CEOs and owners share their strategies for shifting gears into survival mode and investing now to reap rewards later. Read the Restaurant

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Boston Beer finds a new use for old brew

Sam Adams parent Boston Beer will turn $5.8 million worth of craft beer that was returned from restaurants and retailers into ethanol that can be used in gasoline. While beer sales rose 11.6% in the week ending April 11, craft brewers that depend on restaurants

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