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CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   • CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   •

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Report: Pandemic put pressure on drive-thru times

The pandemic has fueled a surge in drive-thru traffic, slowing average service times at 10 US quickserve chains by 29.8 seconds, according to an annual study by SeeLevel HX. The report also found that digital menu boards cut average service times by 12.3 seconds at

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Noted Rosewood Mansion hotel opens new Dallas chapter

A landmark Dallas luxury hotel sports a makeover as it observes its 40th anniversary, according to The Dallas Morning News. The nine-story Rosewood Mansion on Turtle Creek Hotel adjoins a near-century-old Italian Renaissance house that was restored and reborn as a restaurant that remains a

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Why food halls have a future beyond the pandemic

Consumers’ cravings for social experiences and an array of dining options were spurring the popularity of food halls before the pandemic started, and many are well positioned to survive it, according to a Cushman & Wakefield report. Read the SmartBrief/Food & Travel story here

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Mall of America makes room for small merchants

Minnesota’s Mall of America has opened its doors to 17 small businesses owned by women and people of color whose shops were hurt by the pandemic and damaged during recent civil unrest. The mall is giving free space to the businesses for a minimum of

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New business model is a win for East Coast Wings

East Coast Wings started emphasizing the seriousness of the coronavirus pandemic before closures began, and the company implemented its revised business model on March 17. Thanks in part to that proactive approach, off-premises business rose sharply and some units experienced record results during the summer.

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