AI assistants to take orders at some Wingstop units

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AI assistants to take orders at some Wingstop units

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Wingstop has teamed with artificial intelligence technology vendor ConverseNow to start testing virtual ordering assistants at some of the chain’s 1,959 locations. The AI assistants are built to handle multiple orders at the same time, freeing up employees for other tasks, and the bilingual bots also are programmed to recommend additional items based on the customer’s order. Restaurant Business

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