When navigating the new KNAACK® website, each product has a comprehensive detail page where customers can learn more about product specifications and descriptions, read existing questions and reviews or post a new one. New questions are routed to a dedicated Customer Care team to ensure a timely and accurate response. All products and accessories can be reviewed based on durability, features and value and the reviewer can assign an overall star rating to each item. All product reviews may be shared through social media channels, including Facebook and Twitter.
“Our products are known in the industry for providing maximum protection and security against theft, said Stacy Gardella, Director of Interactive Marketing. “Authentic reviews and feedback from end-users helps us continually improve our website content and product development process while giving new customers peace of mind knowing that they’re purchasing an item that has been recommended by another user.”
Visitors to the new KNAACK® website can also compare up to three products at a time, including the ability to filter products by style, storage volume and material. This feature provides the user with an in-depth overview of three unique products on one page with the ability to view the differences and similarities.
The new KNAACK® website provides enhanced functionality to ensure a seamless research experience. Once a product is selected, there is a direct connection to a network of authorized online and offline distributors for purchase. To learn more visit www.knaack.com.