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How the pandemic is driving growth in drive-thru, delivery

Quickserve chains have played to their strengths in the pandemic as drive-thru and delivery business soared while dining rooms around the country shut down. Drive-thru lanes were already generating 65% of quickserve orders before the pandemic, and drive-thru and delivery sales were up 16% and 60% year over year, respectively, in November, according to data from Revenue Management Solutions. Read the SmartBrief/Food & Travel story here

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