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CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   • CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   •

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Pandemic drives demand for drive-thrus

Starbucks is one of many foodservice brands planning for a future with more drive-thru units. The rise of off-premises dining has spurred the popularity of drive-thrus, and chains including Sweetgreen and Shake Shack are redesigning their restaurant formats to cater to customers in cars. Sales

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Franchising may boost quickserve expansion

Lower expansion costs and a technology-first model are growing potential for restaurant growth, particularly in the quickserve sector, experts say. Franchising is an appealing way to expand, with businesses likely to divide their efforts between new franchisees and multi-unit operators. Read the QSR magazine online

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Starbucks brews new formats for the drive-thru age

Starbucks built its business on being a gathering place as much as a seller of coffee, but the pandemic has spurred the chain to focus on new formats. The drive-thru has become the chain’s most productive model, and its “future drive-thru concept” will include smaller

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Planet Hollywood hits Cancun with tsunami of a splash

The Planet Hollywood Beach Resort Cancun made its debut on the shores of Costa Mujeres, bringing 898 rooms, 13 gourmet restaurants, nine bars and a trove of Hollywood memorabilia. Two of the restaurants are reserved for the Adult Scene, a distinct adults-only “resort within a

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Veteran franchisees D & G have plans for Cicis

D & G Investors plans to convert the debt it holds in pizza-buffet chain Cicis into equity, with the goal of reviving the brand. At 25, Gala was the youngest franchisee of Applebee’s, and his franchise portfolios with Dharod have also included Del Taco, Famous

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