Towing services are certainly something to have in your back pocket for a rainy day as you can have an emergency at any point in time while driving. Whether it’s an accident or mechanical malfunction, you’re going to need help with getting your vehicle home or to a garage. Knowing what you need to look for when choosing a towing service will be the difference between a smooth process and a cumbersome experience. Here are six tips to help you choose the best towing company.

• Seek Recommendations from Family and Friends

If you have friends or family who drive, they can safely be the first resource when looking for a towing company. Depending on their experience, they might have used towing services before, and their feedback can significantly help you make the best decision. Try to get a diverse pool of feedback so that you have a clearer picture of what could work for you.

• Know the Level of Service You Need

Before you dial anyone, you need to know exactly what you need them to do. This varies based on the situation you’ve found yourself in. Check to make sure that their trucks are compatible with your vehicle, and if there are any special adjustments that need to be made. Most trucks can handle cars just fine, but heavier vehicles require appropriate trucks that can handle the load. 

• Check Their Area of Operations

Being in an accident or having a breakdown on the road is terrible but imagine if you had to wait for help to come from another town or city. If you’re in Fort Collins, Colorado, contacting someone who has to come from Longmont won’t do you much good. In a case like this, knowing a Tow Company Fort Collins residents rely on would make your wait much shorter. Being aware of where the company operates and if local help is nearby crucial factors to your decision. 

• Get An Accurate Idea of the Costs

The easiest way to avoid unexpected towing expenses is to get an idea of how much it costs. Towing services may charge you per mile driven and even fees to hook up the vehicle. Ask for a thorough breakdown and be cautious of people who say they need to be onsite to give you a quote. If you can, have them send a digital copy of the quote or some other confirmation beforehand.

• Hours of Operation and Scale of Service

Emergencies can happen at any hour, so look for a company that has 24-hour service. You should also let them inform you about the number of trucks they have available at any given time. This will help you get an idea of their service level and if they can accommodate you when you need them.

• Gauge Their Service Over the Phone

There’s not much you can discern by looking at a website or an app when it comes to customer service. It’s recommended that you call their office and speak with someone to know how they treat their customers. Look for things like wait times, politeness, and willingness to help. This information lets you know if you can rely on them when the time comes.

Towing services are vital whenever you have significant car trouble on the road. Using the best one will determine how much worse or better your situation will be when they come to help. You should choose an experienced towing service on which you can rely during your difficult situation. Once you use the recommended tips, you should have no problem finding a top towing service.