Key Hires as Black Box Expands T&D Programs

Black Box, a leading IT solutions provider that delivers cutting-edge technology solutions and consulting services to businesses worldwide, recently announced two key appointments through which the company will unify, standardize, and enhance its quality division and operations worldwide. Matt Barnes has been named quality director for Global Deployment Services, responsible for leading the quality program for the Black Box global ICT business. David Richards, newly appointed quality and training manager for Global Deployment Services, will oversee BICSI and Black Box Training and Development (T&D) programs, reporting directly to Barnes.
"To enhance, unify and implement a world-class quality program is a substantial undertaking, given the breadth of the company's services and its global footprint," said Barnes. "It's a transformational opportunity that is yielding positive results within our North American business. I am thrilled to be part of such a dynamic and diverse team at Black Box, helping to drive our quality objectives across the global business."
Together, he and Richards, along with industry veterans and certified BICSI trainers, quality assurance manager, Phil Klingensmith and quality manager, Chad Scholtisek, are working to enhance skills training and career pathing for operations staff through T&D programs that are focused on increasing client satisfaction through improved implementation quality, boosting installation and delivery efficiencies, and enhancing Black Box alignments with vendors and clients.
Richards, who is BICSI president-elect 2022-2023, is helping to oversee the build-out of the Black Box BICSI Authorized Training Facilities (ATF) that provide technicians with BICSI and other standards-based skills, as well as product-specific knowledge. Richards has been a BICSI Certified Trainer for 22 years and holds credentials including RCDD, NTS, OSP TECH, and CT.
"My passion has always been around training and developing individuals and showing them a path forward, and the opportunity to put that into play was one of the things that drew me to Black Box," said Richards. "In this field, there's a lot of knowledge that you simply can't transfer through on-the-job training; you need more formal, instructor-led training. It says a lot about Black Box that hands-on training and education are part of the company's commitment to excellence. Ultimately, it's a commitment that benefits technicians, the business, customers, and Black Box partners as well."
With construction complete and proprietary installer training courses underway at their Western region training facility in Chandler, Arizona, two additional U.S. training facility locations serving the Central region in Plano, Texas, and the Eastern region in Charlotte, North Carolina, will be opening spring and fall of 2023 respectively. All three U.S. training facilities are planning to offer all four BICSI Installer based training courses.
Further information about Black Box and its full product portfolio is available at www.blackbox.com.
About Black BoxBlack Box® is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services to businesses across the globe. The breadth of our global reach, continuous innovation, and depth of our expertise accelerates customer success by bringing people, ideas, and technology together to solve real-world business problems. Our IT infrastructure solutions, services, and products enable secure, flawless connectivity and meaningful collaboration for businesses in every major market across six continents.
To learn more, visit the Black Box website at www.blackbox.com.
Follow the company on Twitter @BlackBox_ns. Black Box® and the Double Diamond logo are registered trademarks of BB Technologies, Inc.

Events
will be held January 26th, 2023, Noon to 4 PM EST with Atlanta locals in person and rest of country virtual via Zoom.

Read more BELOW

 
January 26th, 2023
The 13th Annual Hybrid Summit will be held on January 26th, 2023 Noon to 4 PM EST.

Virtual Women in Construction: Building Connections was held on December 14th, 2022, 1 PM to 2 PM EST via a Zoom. 2023 Virtual Women in Construction TBD.

2023 Virtual Men’s Round Tables

2023 Men’s Round Table #1 will be held Q1, 2023


2023 Virtual Women’s Round Tables

2023 Women’s Round Table #1 will be held Q2, 2023

News

Grocers embrace in-store branded restaurants

In-store restaurants are gaining traction with grocers, including Wahlburgers, which is in 61 Hy-Vee stores and plans to add more than 20 additional locations this year. Kroger has been investing in Kitchen United Mix Food Halls, while H.E. Butt Grocery has opened more own-brand in-store

Spplements/Podcast
See Website for Details