From tight schedules and high customer demands, to machines constantly moving in and out of yards, equipment rental companies face pressure every day. But many still rely on inspection processes that haven’t changed in decades.
These old methods eat up time, create confusion, and can often cause delays. Handwritten forms get lost. Damage goes undocumented. Reports are inconsistent. Crucially, when equipment comes back in poor condition, there’s not always a clear record to hold anyone accountable. For equipment rental businesses managing hundreds of machines across multiple sites, these problems quickly add up, hurting profits and customer trust.
Successful teams need smart processes
UK tech company Krank understands the daily pressures equipment rental professionals are facing, and has used its deep understanding of the industry to enhance Inspeq, a mobile-first digital inspection platform built to eliminate the headaches of inconsistent and time-consuming rental equipment inspection processes.
Since launching Inspeq in April 2025, Krank has continued to evolve the app into a powerful, intelligent tool that meets the real-world needs for equipment rental teams. Today, it offers a faster, smarter alternative to paper checklists and has been purpose built for teams working on the ground.
“Equipment rental businesses are under constant pressure to deliver equipment quickly. That means minimising downtime and protecting high-value assets, often while dealing with unreliable inspections and frustrating ambiguity around damage,” explains Mark Turner, CEO at Krank. “We have developed Inspeq to bring total clarity to a process that can be messy and inconsistent and support rental fleet management.”
With Inspeq, field teams can carry out check-in and check-out inspections using just a smartphone or tablet, capturing high-resolution video, detailed photos, voice notes, and even time-stamped condition reports, all within a few taps. What once required piles of paperwork and hours of back-and-forth can now be logged, stored, and shared with repair teams in minutes.
Image Courtesy of: Inspeq
Halve inspection time and generate reports instantly
Inspecting a large mining truck traditionally takes even an experienced inspector 1.5 hours, and that’s before the lengthy reporting begins. Inspeq cuts inspection time by up to 50% and reduces hours of post-inspection reporting to just seconds. “As soon as the inspector completes their check, a fully formatted, shareable report is ready instantly, speeding up maintenance, reducing downtime, and keeping high-value equipment in action,” explains Khurram Mumtaz, CTO at Krank.
At the core of the platform is an AI-powered technology that transcribes voice input into structured condition reports in real time. Instead of relying on memory or hand-written notes, inspectors can simply speak their observations while recording video, guided by intuitive on-screen prompts. The platform listens, interprets, and logs everything into a clean, shareable report, with the option to review and edit notes as needed.
This capability alone is proving transformative for equipment rental businesses that operate on tight schedules and high volumes. “We’re still early in the rollout, but we’re already seeing inspection times cut by up to 50%, and the time savings after inspections are even more dramatic. Compiling detailed reports can take businesses hours but can now be completed instantly, directly through Inspeq. That means faster turnaround, quicker servicing, and fewer idle machines,” shares Turner.
Ensure accountability and accuracy for rental equipment inspections
One of the biggest challenges in the rental industry is accountability, especially when equipment is returned damaged. Was it already there? Was it misuse or just wear and tear? Inspeq removes the guesswork and simplifies rental fleet management.
With check-in and check-out discrepancy reports, complete with photos and AI-generated notes, equipment rental teams can quickly and fairly resolve disputes. Customers benefit too: instead of vague paperwork, they receive clear, time-stamped inspection records that build trust and reinforce professional service.
“Equipment rental is evolving, and the businesses that succeed will be the ones who adopt smarter tools,” adds Mumtaz. “Inspeq provides users with a streamlined way of completing inspections, one that allows everyone to stay aligned even when teams are spread across multiple sites. By using AI to automate routine admin, we’re giving teams back valuable time and helping them to build more resilient, future ready operations.”
Download Inspeq today to transform your rental equipment inspection workflow: Apple App Store: https://apps.apple.com/gb/app/inspeq/id6503616297
About Krank
Krank is changing the way heavy equipment is traded globally. Putting control back with the sellers, by giving them the tools to manage their end-to-end sales life cycle and sell equipment directly. Krank enables clients to realise faster sales, greater margins and new sales channels whilst giving control of data, equipment and customer relationships. Krank products include its subscriber branded connected marketplace, AI powered inspection app, Inspeq and aggregated marketplace, Heavy Kit.
Feature Image Courtesy of: Inspeq
