Workplace satisfaction is more important than ever before for retaining employees, with one recent survey finding that 77% of workers were more likely to stay with an employer if they were satisfied with their company’s organizational culture.  

To uncover which industries have the most satisfied employees, TollFreeForwarding.com researched online review data for 200 companies across industries and ranked them based on the following criteria: culture & values, diversity & inclusion, work-life balance, compensation, career opportunities, and senior management satisfaction.

Using these rankings, TollFreeForwarding.com scored each industry on a scale of 1 to 100 for each category, as well as an overall average. The research found the construction industry to have the most satisfied employees of any industry, earning an overall score of 72.20 out of 100.

Several factors are likely contributing to construction’s high scores, including skyrocketing wages, which have seen a more than 20% increase since 2021. Other contributing factors include increasing job opportunities, greater job security, and the availability of diverse roles.

The complete rankings are as follows:

Jason O’Brien, COO of TollFreeForwarding.com, had this to say of the findings:

“It’s clear that job satisfaction plays an important role in employee retention, and research shows that happy employees are more productive than those dissatisfied with their jobs. As our findings show, employee satisfaction is based on a variety of factors, from workplace culture and compensation to opportunities and management. Businesses that want to retain their employees need to focus on all these factors, as the top-ranking industries scored highly across the board.”

Visit TollFreeForwarding.com for business calling solutions to enhance both employee and customer satisfaction.

Methodology 

We selected 10 top industries in the United States and identified 20 top companies per industry. We then used Glassdoor review data, which ranks each company on a scale of 1 to 5 on the following categories:

·        Culture & values

·        Diversity & inclusion

·        Work-life balance

·        Compensation

·        Career opportunities 

·        Senior management

This means each company could earn up to 5 points in each category. We then added the 20 scores for each company together for a total possible point value of 100 per category. Those total scores were then averaged to receive the overall score for each industry.

About TollFreeForwarding.com          

Founded in 2002, TollFreeForwarding.com is an international telecommunications provider based in Los Angeles, California. A privately held company, TollFreeForwarding.com provides businesses around the world instant access to new and existing customers via their immense inventory of international phone numbers.

Additional Sources   

https://www.glassdoor.com/Reviews/index.htm?overall_rating_low=2.5&page=1&locId=1&locType=N&locName=United%20States&filterType=RATING_OVERALL 

https://www.bls.gov/news.release/tenure.t01.htm 

https://www.forbes.com/sites/tracybrower/2023/06/04/job-satisfaction-is-rising-whats-behind-the-surprising-tend/?sh=3c1ef68f453b

https://www.sbcacomponents.com/media/new-study-looks-at-impacts-to-construction-labor-wages#:~:text=Construction%20wages%20began%20increasing%20to,20%25%20from%202021%20to%202023