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CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   • CCR 2026 ISSUE 9  |  Beauty by Design: How Rigzin Dolma balances brand standards and customer expectations at Waxing the City   •

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Marriott, other brands get experiential

Major hotel names such as Marriott are using their corporate power to offer guests one-of-a-kind experiences such as a basketball clinic with Dwyane Wade or cooking with a Michelin-starred chef. Read The New York Times story here

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Chick-fil-A to open its biggest eatery in N.Y.

Chick-fil-A will open a 12,000-square-foot, five-story restaurant in New York City’s Financial District, with three dining rooms, a meeting space and a rooftop deck, the company said. The chain’s third Manhattan location will be its largest to date. Read the amNewYork story here

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Former Five Guys franchisees build their own empire

Melt Shop, a fast-casual grilled cheese concept created by former Five Guys operators Andy Stern and John Rigos, will start selling franchises. Parent company Aurify has created several other concepts, including Little Beet, Fields Good Chicken and MAKE Sandwich. Read the Nation’s Restaurant News story

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Hospital-linked New Orleans tower redone as hotel

A New Orleans building that opened in 1964 as housing for hospital staff has been reborn as a historically sensitive hotel. The 90-room Alder Hotel underwent a $15 million renovation and has a long-term lease with adjacent Ochsner Baptist Medical Center. Read the Hotels online

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