CallisonRTKL State-Of-The-Art MLB Store in NYC

Situated in the heart of Midtown Manhattan, the MLB flagship is a state-of-the-art retail destination spanning two floors and more than 10,000 square feet. The store is the first flagship for Major League Baseball in the United States. To engage fans and tourists, the design team conceptualized a unique New York City-focused retail experience. Fans will find New York-exclusive memorabilia, the most extensive in-store assortment of MLB products available, representing all 30 MLB clubs, along with a jersey and sock customization bar that circulates through the two floors via a dynamic two-story moving carousel.

Through a collaborative workshop with key stakeholders, CRTKL worked side by side with the MLB team and the store operator, Legends, to gain insight into the MLB business, brand, customer, and strategy. Key aspects were explored throughout the process, including benchmarks of best-in-class CX and design, plans for the next generation of MLB fan experiences, customer snapshots for a flagship visit, high-level outlines of key touchpoints, and potential experiences. The design process included heavy partnership coordination between MLB, Legends, TOPPS, and New Era and collaboration with digital partners, including TAD (Digital Content/AV Design) and Dillonworks.


was held January 26th, 2023, Noon to 4 PM EST with Atlanta locals in person and rest of country virtual via Zoom

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January 26th, 2023
The 13th Annual Hybrid Summit was held on January 26th, 2023 Noon to 4 PM EST.

Virtual Women in Construction: Building Connections was held on December 14th, 2022, 1 PM to 2 PM EST via a Zoom. 2023 Virtual Women in Construction TBD.

2023 Virtual Men’s Round Tables

2023 Men’s Round Table #1 will be held Q1, 2023

2023 Virtual Women’s Round Tables

2023 Women’s Round Table #1 will be held Q2, 2023


Arc’teryx eyes US growth strategy

Arc’teryx, a technical high performance brand turned cult luxury product and—more recently—a downtown New York City meme, is ready for worldwide expansion. It is understood that much of that growth is seen coming in North America, with New York being the key focus that brand

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