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Alto-Shaam’s Service Team Promotions

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Alto-Shaam’s Service Team Promotions

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Alto-Shaam is excited to announce the promotions of several employees on the sales and customer service teams. For sales, Tito Rodriguez was promoted to Vice President of Sales, Claudio Baldinelli was promoted to Vice President of Sales – Canada and Chris Harvey was promoted to Business Development Manager. In customer service, Brooke Wilman was promoted to Customer Service Manager – Inside Sales and Nancy Gagnon was promoted to Customer Service Manager.
“All of these individuals are an integral part of the Alto-Shaam team and make up the backbone of our growing company,” said Steve Maahs, President and Chief Operating Officer of Alto-Shaam. “We strive for employees who will keep our company at the forefront of the industry. This group is no exception and we’re proud to have them on our team.”
Rodriguez will actively participate in the corporate strategic planning process and develop, prioritize and execute the corporate sales growth strategies while achieving company sales objectives in the southeastern markets. He joined Alto-Shaam in 2013 with more than 20 years in the hospitality and foodservice industry.
Baldinelli will lead and direct the sales team to meet or exceed sales revenue, sales profitability and budgetary objectives for Canada. He will also develop, prioritize and execute the corporate sales growth strategies, while achieving sales objectives. Baldinelli will work in collaboration with the Canadian culinary team to expand sales and business development throughout the provinces.
Harvey will manage the northwest territory by engaging and training representative agencies to develop profitable sales opportunities, utilizing all market resources available. Before being promoted to manager, Harvey joined Alto-Shaam in 2014 as a Business Development Specialist where he supported efforts in the northwest area.
Wilman will manage the inside sales team for the domestic and international divisions. She is responsible for staffing, talent development, budget, KPI attainment and more. As a role model, Brooke exemplifies world-class customer service and demonstrates leadership and problem solving skills. She joined Alto-Shaam in 2004 as an Inside Sales Representative.
Gagnon will lead the direction of all customer services and support efforts in the equipment and service parts sales for Canada. She will ensure professional, timely and courteous customer support and services delivery to all customers and partners. Gagnon joined Alto-Shaam in 2005 as the first representative in Canada.
Celebrating 60 Years of Foodservice Innovation: Alto-Shaam has pioneered innovative foodservice for 60 years. The company was incorporated on Jan. 26, 1955, and has led the industry in providing quality commercial cooking solutions. Key innovations include the invention of Halo Heat® technology to hold hot food. Halo Heat eventually led to the creation of the Cook & Hold oven, a revolutionary cooking method that created better quality food and reduced labor. Alto-Shaam also introduced combination convection-steamer ovens in the U.S.
Alto-Shaam continues to innovate in the foodservice industry by continuously improving products to meet customer needs and increase customers’ return on investment.
About Alto-Shaam, Inc.: Alto-Shaam’s corporate headquarters, worldwide manufacturing facility, Culinary Institute and Technical Institute are based in Menomonee Falls, Wis. For more than a half a century, Alto-Shaam has been a recognized leader and innovator in the global commercial foodservice equipment industry. With a core business in primary cooking equipment, Alto-Shaam offers an expanded product portfolio that includes award-winning Combitherm® ovens, Xcelerate® Hi-Speed oven, Halo-Heat® cook & hold ovens, smoker ovens, heated holding technologies, heated display and merchandising solutions, QuickChiller™ rapid chill units, FryTech™ high-efficiency fryers, rotisserie ovens, convection ovens, and drop-in heated and refrigerated fixture components. Alto-Shaam is also the industry leader in providing integrated food production systems for cook/chill, banqueting and rethermalization applications.


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