Understanding the important role dispatching plays in customer satisfaction, leading field service software provider FieldPulse has partnered with GPS Insight to provide in-depth fleet tracking and fleet management features for their platform. Through this integration, FieldPulse users will be able to track their company vehicle locations directly from the FieldPulse dashboard.
FieldPulse serves as a digital hub for contractors allowing them to manage their entire business through a single web and mobile application. FieldPulse’s core value centers around helping contractors go digital by combining customer management (CRM), estimates and invoicing, digital signatures and payments, scheduling and dispatching, GPS tracking, timesheets, and more.
The advanced GPS integration also adds value to existing in-app functionality within FieldPulse. For instance, users can now utilize FieldPulse’s native dispatching feature but with GPS tracking enabled. Similarly, the data used in monitoring GPS tracking can be used to enhance other FieldPulse features such as timesheets, estimates, and billing.
“No matter the size of the business, proper fleet management affects operating costs, driver and public safety, customer satisfaction, and of course, ROI”, said Ryan Driscoll, VP of Marketing at GPS Insight. “We are excited to partner with FieldPulse to ensure their users can now leverage our fleet management technology to further enhance their businesses to be as effective and efficient as possible.”
Alongside ensuring team members are arriving at job-sites and on-time, GPS tracking also improves customer service with lower response times, increases fuel savings, and ensures route optimization. Over the past 13 years, GPS Insight has worked with service businesses to solve customer challenges through increased revenue, reduced costs, and reduced risk. GPS Insight tracks over 150,000 vehicles or assets to date.
“A large part of assisting contractors in going digital is ensuring they have the data to consistently make informed business decisions,” said Gabe Pinchev, CEO of FieldPulse. “Our CRM and financial features are all obvious ways contracting businesses can keep tabs on data. However, by implementing GPS Insight, users can now access less accessible data such as fuel costs, route optimization, and other trends that may be slowing down productivity. We’re happy to give our users a deeper dive into their operations by rolling out this integration.”
With the release of the new integration, any FieldPulse customer who purchases GPS Insight between October 1st and December 31st will have all service fees waived until January 2019.
About FieldPulse
FieldPulse is field service software that acts as the digital hub for running your entire contracting business from a single app. FieldPulse helps contractors go digital with tools to handle everything from customer management (CRM) and estimates/invoices, to scheduling and dispatching, team timesheets (and GPS location), and much more – available in the office or on-the-go.
About GPS Insight:
Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, worried about safety on the roads, and have inefficiencies that waste valuable time and money. No challenge is quite the same, so GPS Insight partners with each customer to provide tailored fleet management solutions with results-focused customer service to tackle those costly organizational challenges and ensure maximum return on investment. GPS Insight is a top technology provider of tailored fleet management solutions for organizations with fleets of vehicles, trailers, and other mobile assets. GPS Insight offers vehicle and asset tracking, in-cab cameras, ELD, fuel cards, and more. For more information, please visit www.gpsinsight.com.